The best apps and websites aren’t built on BS and guesswork

So we’re not here to bore you with a story about how we started or share cute pics of our office dog. Instead, we're going to tell you how we do things, what we’re like to work with, and what this means for you and your business.

They are built with

Research
Before we lift a finger, we immerse ourselves in your business and your clients-ensuring we know what'll hit and what'll miss, and saving you time and money.

After all, building a product without research is like constructing a house without a foundation; to prevent your product from toppling over after launch, we carry out in-depth user and competitor research before we start work.
Incremental Planning
Data removes the guesswork - and all the faffing that comes with trying to predict what your audience wants-so we use plenty of it to get you better results right from the start.

Our end-to-end incremental plan keeps everyone aligned and moving, with regular reviews and adjustments as needed. By staying agile, we gather early feedback and steer things quickly in the right direction.
Unwavering Quality
If your product has the appeal of a game of Monopoly when you're in deep debt, nobody will care. That's why we go all out on every element-from naming workshops and logo creation to copy and user flows-to ensure your product stands out and sticks around.

We focus on quality, always because a few immaculate features beat hundreds of average ones, which is why everything we do undergoes rigorous assurance.
Collaboration
Our process is thoroughly collaborative. Sure, we'll have our heads down most of the time, but we'll always keep you in the loop and welcome your feedback at every stage.

This approach not only cuts costs and speeds up progress by reducing needless back-and-forth, but it also ensures the best results by getting you involved in the build. What's not to like about that?
Testing,
Testing,
Testing
A demo and the finished product are two different beasts—a stellar demo doesn’t guarantee success unless you test rigorously.

That’s why we run both automated and manual tests, and even a marathon of quality assurance checks ahead of launch, to ensure your product is fully polished, built to last, and ready for web and mobile updates.
Scalability
We don’t build your digital product for now; we build it for the future—ensuring that as your business grows, your product can too, whether by adding new features, products, or updating security. And we're upfront about the operational costs, making budgeting a breeze with no hidden surprises.
At Untapped, we deliver exceptional value through our expertise in agile methodologies, UX/UI design thinking, and bespoke software development.

Our unique blend of technical, design, and business acumen allows us to create mobile and web applications that not only meet our client's needs but also drive customer engagement and enhance brand recognition.



We are recognised for our ability to bring product ideas to life as well as our ability to seamlessly integrate into larger agency projects, providing clear and transparent communication from the outset. Our ability to solve complex problems with resilience and creativity, while maintaining focus on operational efficiency, sets us apart. 

Additionally, our approach to strategic partnerships enables us to deliver solutions that foster long-term growth, trust, and innovation for our clients.



Our thought leadership lies in merging cutting-edge technology with design and business strategy, resulting in measurable impact and industry-recognised work.

We prioritise continuous improvement, ensuring that our clients benefit from optimised processes and outcomes.

We ensure these values are present in
every piece of work we do

Considered

The value and power of meaningful brand and customer experience is at the heart of how we work. Before we lift a finger, we'll get to know your business and your clients. This way, we know what'll hit and what'll miss.

Resilient

There is a constant push-pull of learning and evolution, problem-solving and creative thinking. Our clients say we never give up and they’re right, we don’t until we’ve hit exactly the right solution. Tenacity is our superpower.

Ambitious

We’ll always push for the best results and the best outcomes, when you aim high, we go higher.

Future-focussed

We don’t build your digital product for now. We build it for the future. This means that your product is truly scalable, so as your business grows, your product can, too. Whether it’s adding new products, and features or updating security — everything is built to scale and last.

Straight-talking

You don’t know what you don’t know. That goes for all of us. In the service of collaboration, we want to get into your business and understand your world. Understanding your business and goals creates the highest chance of success.We do that by speaking English, not tech and having a strict no BS rule.

Quality

If your product has the appeal of a game of Monopoly when you're heavily in debt, nobody will care. That’s why we go to town on each element of your product, giving it every chance to stand out. Features, timelines, and prioritisation are all up for discussion. Quality is not. , This ensures we’ll help you stand out and stick around.

How we work

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There is a mix of talented people at Untapped — all from different walks of life. You’ve got designers, strategists, technologists, and product experts, all under one roof, passionate about the same thing: creating bangin’ digital products.
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Our space has more energy than a child’s ball pit, and we wouldn’t have it any other way. Because it boosts collaboration, builds relationships and aids inspiration.
Icon of multiple people relating to our creative and collaborative culture
It’s this relaxed, collaborative and honest culture that brings out the creative and considered thinking. And that’s something we bring to every project.

See who we've

So, how can we help you?

Book a FREE consultation

Speak to our friendly team.
Book a FREE consultation

Drop us an email

Got a question? Calendar is busy? hello@ is the one.
hello@thisisuntapped.com

Call us

Mon-Fri from 8am to 5pm.
0203 004 7985